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We're Sorry To See You Go!
Canceling At Fly Studios is Simple!
All Cancellations at Fly Studios requires a written form (email) to be completed below and sent during the cancellation time policy shown below:
PLEASE ADD IN THE SUBJECT:
- Full name of the student on the account
- The date and description of the event, party, or appointment you wish to cancel.
- A description of what type of cancellation (ie: membership auto pay, party reservation, private appointments).
- For requests of autopay cancellations: include your monthly billing date if you have that information.
- Any additional questions you may have.
- A Fly team member will confirm your request within 7 business days.
MEMBERSHIP AUTO PAY CANCELLATIONS:
must be completed 14 days before your next billing date.
PARTY/EVENT CANCELLATIONS:
must be completed 14 days before the event for a full refund.
Rescheduling days can be done at any time only upon availability.
PRIVATE APPOINTMENTS CANCELLATIONS:
must be completed 48 hours before the session.
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